enumeration
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DeliveryRO
Specifies that this requestable offering (RO) is required to actualize the service offeringFor every service offering, you must set at least one requestable offering as a Delivery RO to actualize the service offering. You can create additional ROs that are of Transaction RO type. If set to True, the RO can be used to actualize or deploy the service offering. If set to False, the RO is a Transactional RO, which is used for making additional requests on an already actualized service offering. For example, think of setting up a bank account, which is equivalent to a Delivery RO. Once you set up the account, you can create multiple requests to deposit or withdraw cash. These additional bank transactions are equivalent to Transaction ROs. |
enumeration
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IsAddOn
Indicates if the given instance of the RO represents an add-on service. If set to False, the service delivery is complete when the service request is closed. If set to True, the service delivery outlives the completion of the service request. For example, in case of a Blackberry Mobile Services requestable offering, the service request is closed as soon as the Blackberry device is sent to the user. The service delivery, however, is not considered complete until the Blackberry is functional and the user is able to send and receive messages on the device. Create a Contract AddOn Service Line during the execution of a RO with IsAddOn set to True to capture the service start and end dates, and to record that the user has the ongoing service. |